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Listening Skills Training
LEVEL: 2
certified by: CPD
topics: 3
duration: 24 minutes
listening rehearsal space
downloadable personalised certificate
professional voiceover
WHY SHOULD YOU COMPLETE THIS COURSE?
To improve work, personal and community relationships by:
- Looking at bad listening habits and body language
- Discussing active listening
- Completing active listening exercises during rehearsal time
This course has been created in collaboration with Business Theatre.
CONTENTS:
This CPD-certified, level-2 e-learning course is suitable for anyone wanting to enhance their communication skills.
The course includes optional voiceover recorded by a professional actor and includes downloadable resources and provides certification upon completion to evidence the learning provided. The course is specifically designed to teach learners the problems caused from bad listening habits and what the solution is, such as; active listening, listening skills training also gives the learners rehearsal space with a series of questions to help develop their own skills.
Topic 1
the problem
Listening exercises, micro-expressions and body language, saying what you mean and meaning what you say, bad listening habits.
Topic 2
the solution
Active listening - asking (open and closed) questions, clarifying, summarising, silence, encouragement, structured conversations, establish rapport.
Topic 3
rehearsal space
A series of practice exercises to help you to develop your listening skills.
